Contact SisterSites UK: Corrections & Brand Queries

Contact

If you need to contact SisterSites UK about a casino connection, identify the page and the statement that needs attention. A useful correction includes the exact brand or domain and a primary source showing the relevant company or terms. Keep the explanation specific, and leave out passwords, identity documents and payment details so the correction can be understood without exposing your private account information.

Corrections we can action

The most useful correction includes the exact casino URL, operator name, licence detail, current terms page, brand source, or public register record that supports the change. Factual claims should not be updated from memory alone. If a casino has changed operator, terms, bonus rules, or availability, include the source that shows the current wording.

Keep a correction focused on one statement at a time. Include this site’s page URL, quote the wording that needs attention and explain what your linked source shows instead. If the issue concerns an older date or a different domain, make that distinction explicit so the correction can be assessed without confusing two versions of the same brand.

Offer updates

If an offer amount, payment method, minimum deposit, or bonus condition has changed, the correction should include the live offer URL and the exact condition that needs review. The site should avoid raw destination details in public copy, but the internal review needs enough information to confirm the update.

Source review requests

For operator or network pages, send the official brand portfolio, public register entry, casino footer, terms page, or company announcement that supports the requested wording. If the source is not official, explain why it should be trusted and whether an official source is unavailable.

Responsible gambling concerns

If a page appears to encourage chasing losses, bypassing restrictions, or treating gambling as income, it should be reviewed. The correction should identify the exact sentence, section, or card that creates the problem so the wording can be tightened.

Response expectation

Keep passwords, identity documents, bank details and full account records private. A correction about a casino connection normally needs the relevant public statement and a source that explains the difference. Questions about a balance, payment or restriction belong with the operator responsible for that account.

Frequently asked questions

Can I report an error without a casino account?

Yes. A correction about a public company statement, domain or promotion doesn’t require you to register or deposit. Identify the SisterSites UK page, the wording in question and the public source that explains the difference. Only include information needed to understand that correction.

Can an editorial correction reverse a withdrawal decision?

No. Correcting a comparison cannot authorise a payment or change an operator's decision about your account. Raise the transaction through that casino's complaints procedure, keeping its reference and response. A separate factual error on this site can still be identified without sharing the full account file.